Customer support

Providing extended service to all customers, no matter what segment they are in.

Toyo Ink Europe provides you with a specially trained team of people to support your business in this area.

The packaging and printing operation is a complex environment, involving numerous variables of which inks and coatings play a major role. Toyo Ink Europe has a long history of providing an unparalleled level of service and support to customers in order to accomplish their targets.

Toyo Ink Europe has a wide network of its own support and service located in 10 countries. Furthermore, the global presence of Toyo Ink Group brings our services even closer to your business location.

Our team can assist you in the following:

Guidance and support regarding the legal requirements for food packaging.

Selection of inks and coatings which are safe to use for undirect contact food packaging.

Worst case scenario calculation to analyse potential migration risks.

Determining if an actual migration test is required for a specific design.

Conducting a print run to obtain samples for migration testing.

Migration analysis in the highly sophisticated analytical laboratory of Toyo Ink Europe.

Ink Testing Cups copy

Service at the core

The laboratory is equipped with high end analytical instruments to research and develop the latest generation chemistry. Toyo Ink Europe, being an active member of EuPIA, is dedicated to promote and support the global food packaging convertors for the development of safe packaging with low energy (UV, LED and EB) products.

Toyo Ink Europe provides you with a specially trained team of people to support your business in this area.

A dedicated team!

We understand the importance of providing high-quality products and excellent service to our customers, thats why our team is dedicated to providing you with the best possible experience. Whether you need guidance on selecting the right ink for your specific printing needs, assistance with the ordering process, or information on our environmentally friendly practices, we are committed to providing you with timely and comprehensive support.

Ink testing 1 copy

Technical services

Toyo Ink Europe regularly invests to upgrade the technical knowledge of the team located in several countries. Not only our service and support personnel, but each representative at Toyo Ink Europe has experience, understanding and background of the printing and packaging industry and its complexities. The service and support team of Toyo Ink Europe have a good knowledge of the latest developments in the printing and packaging industry. These skills enable us to provide full support to clients and their projects, new developments, complex applications, process improvements and technical audits, offering much more than a traditional ink manufacturer.

Global partners

Toyo Ink Europe has partnered globally with many customers on new developments. Establishment of on-site colour blending facility, remote access spectrophotometric colour matching systems, adapting low migration systems, and consultancy of Ugra certified personnel are a few examples of the high level of service we are offering.